44 million rubles will receive an “angry citizen”

The “ Angry Citizen ” project is an independent online resource for processing complaints and finding a solution to the problems of residents of Russia. The company "Intellectual Social Systems", which creates this project, will receive 44 million rubles from the Fund for the Development of Internet Initiatives (Freei).

“Intellectual Social Systems” is a resident of the Skolkovo Foundation Clister of Information Technologies. It creates IT projects for the effective interaction of citizens with authorities and commercial organizations. The “angry citizen” formed the basis of the “contented citizen” system, created to automate the processing of appeals and reduce their number.

The service is opened with which citizens can complain to the wrong parking, deception in the store, a delay in salaries or lack of heating in the apartment, claims will be brought to state organizations.

Among the customers of the company are the Ministry of Education and Science, the Federal Service for Labor and Employment, the Main Directorate of Road Facilities of the Moscow Region, the Moscow Physics and Technical Institute and other organizations and departments.

The other day, the Portal “Angry Citizen” signed an agreement on cooperation with the Partnik portal. Now the service is open on www.sputnik.ru, with which citizens can complain to the wrong parking, deception in the store, delay in salaries or lack of heating in the apartment. All claims will be conveyed to state organizations and departments.

“We are proud of our products, since we are developing them in a difficult niche of social entrepreneurship, which allows us to improve the quality of life of people using the commercialization of our developments. Frrium support will help us more dynamically develop our products in the Russian market and to enter foreign countries later, ”said Dmitry Koch, founder of the Intellectual Social Systems.

The senior project manager of the Skolkovo information technology cluster Ivan Kireev noted that “intellectual social systems” are a young promising company that has recently replenished the list of IT -claster residents.

“Synergy of innovative technological solutions (unique machine learning algorithms, BI services) and a pronounced social orientation - the key to the success of this project. The proposed service is a new technological area that provides bilateral connection between authorities and ordinary citizens, ”Kireev explained.