Give a basket!

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As always, she came to the store near the house, scored a bunch of products, went to the box office. The seller, after scanning the products, folded them next to the cashier, and not as usual, back to the product basket. To the remark and request to put the products in the basket, he said that now it is impossible to do as before, and that the buyer must put his things (it is not clear where, especially if he handed his bag to a box for storage), otherwise a cashier-train.

I had to take the products in an armful, to roll them into pockets, to hold them almost with my teeth and carry them to the box where my bag was lying, and magically open it.

Why do baskets take the baskets from customers, and even under the threat of a fine of the cashier, I do not understand. And wildly uncomfortable.