Citizens' requests are fulfilled very slowly. Moreover, we are often talking about trivial issues, such as replacing burnt-out light bulbs for local lighting or removing ice on the porch. If we are talking about some more significant event (repair of some “unit”), moreover, planned earlier and included in the repair schedule, then the employees and management of the management company become numb and fall into a stupor. Everything is done so slowly, sluggishly and carelessly that they have to waste their own time and nerves so that they can still accomplish what was planned (no longer up to quality, if only). Issues WILL NOT BE RESOLVED DURING WORK (through the daytime dispatcher). But so far there are no complaints about the emergency services (evening, night), you can only be happy for them and the entrusted territory. _________________________________________ In general, it is necessary to introduce effective control over the activities of the management company with real powers of the inspecting authority, with a legal scale of punishments and rewards for the management company, depending on the results of work. The method of organizing meetings of owners and the initiative to change the management company is a dead method. You'll be tormented by consolidating the owners and changing the situation.