In the work of the public services portal, a failure occurred

On August 23, around noon Moscow time, users reported a malfunction in the work of the public services portal . Some time after the first complaints appeared on the site, a message appeared about temporary problems, which stated that soon the work of the portal would be restored.

"At the moment, there is a restriction of users' access to a number of resources through the ESIA account. We are studying the situation," RBC Rostelecom, which is the operator of a unified system of identification and authentication of users (ESIA), told RBC .

Good afternoon. Portal services and public services may not be available. We apologize, soon we will fix everything.

- Portal of State Services (@epgu) August 23, 2018

At the time of writing, the public services portal functioned as usual.

It should be noted that on August 20, an accident occurred at the Center for Data Processing (Central Center) of Rostelecom, which caused a serious malfunction of the Rosreestr system, ensuring the acceptance and processing of applications for the provision of public services provided by this department.

"Currently, the performance of the Rostelecom data center has been restored, but in connection with the accumulated number of appeals for obtaining state services of Rosreestr, it is possible to increase the deadlines for their provision," Rosreestr said on Wednesday, August 22.