
On the portal “State Services.ru”, which is personally inspected by the main user of the country, there is a page “ Issues of a passport of a citizen of the Russian Federation in the event of a loss (embezzlement) of a passport”. Its meaning, like the entire portal, discovered in December 2009, is to facilitate the bureaucratic existence of Russian citizens in offline.
As Medvedev said in the same year about electronic services: "Yes, we have not advanced a fig!" The relevance of this observation did not disappear, and irritation can be understood: a lover of gadgets got such a technically backward country (dull smiley), around-a slightly comprehensive pension (two dull emoticons), and as if he turned into some Malaysia or Britain ... (dreamy smiley)
Let us leave the president’s fantasies about the electronic paperwork to psychoanalysts. I was lucky to find out how much the public service can be stretched to issue the main document of a citizen of the Russian Federation - a passport - and how the ideal world of the Aidosov site “State Services” is correlated with the world of the shadow of the cave called “passport office”, or in other words, online with the offline [I] .
We read on the site a list of compulsory documents:
1. Application for the issuance (replacement) of the passport (original, 1 pc.)
2. Receipt of payment of the state fee (original, 1 pc.)
3. Personal photos (original, 4 pcs.)
4. Calle-notification of registration of reports about the incident (original, 1 pc.)
5. Documents necessary for affixing mandatory marks in the passport (original, 1 pc.)
6. Documents indicating belonging to citizenship of the Russian Federation (original, 1 pc.)
7. Application for the loss (embezzlement) of the passport (original, 1 pc.)
State duty - 500 rubles.
The same is in the memo.
As if not. In fact, this is what a list of documents should look like.

We will analyze the points.
1. In the template posted on the site, instead of the “statement” is printed “declared” and it is possible that some passportist will perceive this negligence as a personal insult.
“The personal signature of the citizen in the application is certified by an authorized employee (civil servant, employee) of the unit,” the site says further. This "theory of public services" was clearly not posted for "individuals."
It is useless to “individuals”, because, as it turns out in the offline, you still need to go to the passport service, to the EIRC, to get a “discharge from the house book” there, and there will also be given form 1P, which will have to be filled with a new one.
2. The note to the list reports that the state duty is 500 rubles, but in the sample of the receipt of payment of the fee, soldier to the list, another amount is indicated - 200 rubles. On the wall of the passport table of the Losinoostrovsky district, you can read the third amount - 250 rubles.

On the opposite wall, you can make sure that the state duty is still 500 (“for the passport form in loss or damage”; and 200 is for the first issued passport). In the same time, you can find out at the same time-a surprise-surprise-about an administrative fine for the loss of a passport-300 rubles.
Again, you will have to find out about this in offline, because on the website of the “State Services” in the memo “Issues of a passport of a citizen of the Russian Federation in case of loss (embezzlement) of a passport” in the list “necessary documents” about this is not a word. Like a penalty is a fine, and you need to find out about it on the website of the State Stracks? In a word, it is probably possible to submit documents for a passport in one day, following the instructions, but you will have to rush from the bank to the police and from the police back to the bank.
Confused in the ads, asked directly: how much to pay?
- 800. Come up to the second floor, cabinet No. 4, there you will be given forms with details.
Getting payments in the passport office of the Losinoostrovsky district on March 22, 2011 - this is Chellendge. He did not sit responsible for issuing forms on the spot. Cabinet No. 4 was tightly locked.
- Well, wait there, wait.
This "in the way" implied that I make the impression of a person who has nothing to do. Forms with details, on the contrary, have in the eyes of the passportists of the Losinoostrovsky district a special value, not allowing them to just give them right and left.
Either because the starl, whom I did not see that day, have nothing to occupy, and he is invented by his duties (“... Serving, but let's sit and give out forms!”), Either because the elk island is a reserve. Then, in order to complicate everything more, - more precisely, to make a full scoop - I can advise you to issue these forms only upon presentation of a certificate from the waste paper: I handed over 10 kilograms of waste paper - I received a form with the details of the Federal Treasury in Moscow of the Federal Migration Service of Moscow.
Justifying his carefree appearance, he did not wait - he photographed the details on the wall. When the “state-line” payment with the “administrative-stamp”, it turned out that they only had different KBKs (budget classification codes). The rest is everything-Same-Same, but it was worth checking. Aunt-consultant in the bank warned somehow with a frightenedly scared: “Go, specify, what if the details are different? And then how will we return them with you then? " Apparently, there were cases: everything that enters the management of the federal treasury, as in the cartoon about the gold antelope, is mixed with their gold, and no longer surrenders to anyone. I suspect that such erroneous transfers, every day, a penny to a penny, greasily replenish the UFMS budget: who will contact them due to three hundred rubles?
By the way, about banks. Sber, as you know, began to measure with QIWI electronic payment terminals. And the “Sberic” terminals, as no less known, are shamelessly inhibiting and constantly buggy. In the department where I brought fines and duties, a terminal at which it is convenient to gain letters (name, address), I did not work to receive a “cash” (“It needs to be rebooted.” And there is nothing surprising: these are Russia, and the terminals in it are also Russian), and I did not accept the Alfa-Bank cards in principle. But another terminal worked, with such a virtual keyboard (Pruff-Photo).


Inventors of this method of recruitment will fall into the fourth circle of hell, where they will drag these terminals from place to place forever - as long as they devoured with the payers in this world. And the employees of Sberbank may be boiling in the resin of the 5th ditch 8 of a circle for taking a commission for listing fines during their lifetime. FMS, you see, did not conclude an agreement with Sberbank. Damned offline.
No. 3 is understandable: four photos in the ANFAS, you can color. “The presentation of photographs in hats ... citizens whose religious beliefs do not allow you to show up to unauthorized persons without hats,” I won’t discuss better, otherwise I will write something jurisd's for stupidity. ( I never understood why the hijabs and nizaby were worn: well, you don’t like how you look - you have been ragged!)
No. 4. What is meant by “Talon-notification” is now difficult to say. A certificate from the police that such and such, such and such and such, turned to the police department on the fact of the loss of a passport and that the passport, they say, did not receive a find in the police department as an offline with a cheerful star with a gold on the neck that recalled all the characters of the Glukhari television series at once, was discarded.
(However, this certificate still needs to be done. There are a lot of horror stories about how easy it is to take a loan for a lost passport: bank managers, when they come to them for a loan, do not look at the photograph with joy.)
No. 5. The site says that these documents are “optional” (sen?), Namely: military ID, birth certificates under the age of 14 years, documents confirming registration at the place of residence, a certificate of marriage, a certificate of divorce. ” This is another portion of the theory of public services, useless in practice, because - not a single notes deciphering what kind of documents these are “confirming registration at the place of residence” (see about them above).
No. 6. Do not literally refer to the forces “provided only for viewing (withdrawing a copy) at the beginning of the provision of the service.” One friend of mine, collecting documents for a foreign, trusted such a note, and of course, the PS employee demanded to drive and remove a copy of himself. He objected: the site says that you should do copies. “I will not nimble for everyone for everyone,” there was an answer. One might even think that she pays for everything from her and, like drug addicts for heroin, all her salaries are picked up on paper and toner for refueling TN 1075 cartridges. In fact, this is a service in Russian-and if you have been in the Russian Federation for too long, petty redness begins to be perceived as normal (in the sense of the writer Leonid Kostyukov ) the order of things, as well as paid packages in supermarkets with advertising of the supermarket, and much more. There are even clinical cases when patients empathize with the passportist: indeed, you do not nimble at them, but they all go and go.
No. 7. The application for the loss of a passport of a citizen of the Russian Federation should not be written at all in free form, as you might think about the absence of samples not only on the website of the State Service, but also on the network. And he, meanwhile, should be written to the “head of the department in the district of the XXX department of the Federal Migration Service of Russia in the city N in XZ AO from a citizen living at the address ...” indicating the contact phone. The optimal text of the application, according to the passport table, is this: “The statement. I ask you to give me a passport of a citizen of the Russian Federation in return for my name under my name under the circumstances unknown to me. ” Number, signature. Syntactically crooked, but should not raise questions.
In the final itself, you will have to sign a protocol on an administrative violation and wait a half to two months (especially if the police department in which the passport was issued).
[I] Note specifically for grammar-Nazi, see article: Alizar Anatoly . Email lost a hyphen // Habrahabr.ru, March 20, 2011