About mice and people

My relations with the state have come to a standstill. For a month now I have been trying to get from him what it itself offered me

A paid parking in the center of the beloved capital was introduced. And they promise me that now everything will become very good. That traffic jams will disappear and it will become easier to breathe. And even that I - a happy resident of the Central District - will issue a resident parking permit for 3,000 rubles a year. And this means that I can park in places specially designated for parking in my area not only from 20.00 to 8.00, but also in the daytime. Without an additional fee.

They care about me, in general, people there, upstairs. Thanks to them for everything!

“We create a city convenient for life from Moscow” - is written on the Parking.mos.ru website. Well, finally!

It remains a little - get a parking permit and pay for the subscription. And people who care about me very clearly explained everything to me on the same Parking.mos.ru and at pgu.mos.ru, a website of the Moscow Government, designed for electronic work with the population.

After all, we are all very busy and loaded. And how good it is when it is possible to solve at least some part of everyday problems in electronic form.

There, at pgu.mos.ru, they promise me to write me down to an appointment with a doctor, attach a child to school, accept fines of the traffic police, pay for utilities ... With a sense of great gratitude to these wonderful people, I go to pgu.mos.ru.

First I register. This is nothing that some lines do not drive, as it should, everything happens, electronics is a thin matter! I will copy them, first driving them into the "notes". The main thing is parking permission, the rest is not scary.

It is especially pleased that the terms of consideration of the electronic application are only 6-10 days. Life is getting better! Only introduce SNILS (pension insurance certificate) in the desired field of the registration section. The site itself draws hyphen, I only drive numbers. And my mood is the most rosy.

I am waiting. I'm waiting for a long time. Patiently. So the New Year holidays behind (well, maybe because of this they can’t check my SNILS in any way?). Mid -January passed. And I have a notification of unverified SNILS.

I write a letter by clicking on "feedback". I complain to these kind, caring people.

They answer me! They write that they need to make SNILS. I report that it was introduced a month ago during registration. They write to me that it is necessary to add it. I answer that he is in place!

Then I send all my data at their request (already available in the system, but even if it, there would be a result).

The next letter is recommended to me to edit SNILS in my personal account. But the site does not allow editing SNILS, the site is against, and even this does not give me functions.

And I'm breaking. I am humbled. I pick up the phone. Sincerely rejoicing that I have no fines of the traffic police, a preschool child and the need to record a doctor or get benefits ... and I feel a little mouse. An unpleasant feeling. Unknown.

Technical support for the site named Galina explains to me that preventive work is being conducted on the site. I'm trying to rejoice again, because this is all to improve! But they can’t be held for a month?! “They are being kept constantly,” they politely explain to me. Ok, constantly, but what to do with SNILS? Maybe the catch is that it lacks a hyphen? But so he was accepted by the system. Galina patiently explains to me that there should not be a hyphen. But here he is, on my light green card of a pension insurance card?! It should not. Dot. I am humbled with the loss of the hyphen, in the end, it is not happiness in it. The system is more visible.

And I just need permission to park. To get a receipt. To pay for it. So that I am not fined in my own area and around the house. In order not to pay the ruble thirty -three kopecks per minute of daytime parking!

“You know,” says Galina in the voice of a psychoanalyst, “you can contact the MFC of your area, they will help you there.”

Yes. Galina gives me a Zamoskvorechye phone (Presny has no his multifunctional center). There are also kind people, I hope.

And again I’m trying to explain her problem to Natasha now. Natasha switches me to a "specialist". Which, after listening to everything again, switches me to Arbat. And I explain again. I am already by heart. It seems to be Marina. Who switches me to Lily. The sensation of the mousetrap is growing from a conversation to conversation.

In vain. Lilia politely, but strictly offers me to just come with documents, statement and notarial consent of my son as a co -owner of an apartment (ours for two apartments with a son who does not have the same car, but the rules, rules ...) and solve the problem in such an unhappy way.

And what, everything is so normal - familiar. Come, get up (sit) in the queue, submit documents. Then come, sit (get up) in line and pick up the documents. I have nothing to go, sit and stand there. Nothing that you need to look for a parking place again there. Nothing that a month has been lost.

We want to "create a city convenient for life from Moscow?" Well, on the way it is inconvenient, of course. But they did not promise to feed on the way. But then there will be a great human life! After the mouse.

If this, of course, is in principle possible. Something experience whispers to me ... Be quiet, experience!

Irina Stolyarova