MegaFon announced compensation to subscribers affected by the largest communication failure in the company's history

The MegaFon company will offer subscribers who suffered from a large-scale failure in the operator’s communications, which occurred on May 19, three compensation options. The head of the company, Sergei Soldatenkov, wrote about this on the operator’s page on the social network VKontakte .

“Starting from Saturday, we are already offering compensation to those who contacted the contact center. From today we are making it possible to receive it without contacting us. For each client who finds himself in the accident zone, we offer one of three compensation options: 50 minutes of voice communication + 1 GB traffic, 2 GB of traffic, free viewing of one of the new films on MegaFon.TV,” the message says.

Soldatenkov also wrote that subscribers will be notified about the details of receiving compensation within a week via SMS messages.

Let us remind you that the failure of MegaFon communications that occurred on Friday was the largest in the operator’s history. The problem affected residents of the capital and central regions, as well as subscribers of the Volga region. The cause of the accident was a failure of HP software used by MegaFon.

Earlier, the Yota company, which operates on the MegaFon infrastructure, announced that it would pay compensation of up to 20 million rubles to affected subscribers. The company will provide users with a discount for this amount for the next billing period.