
British Airways and Iberia, which are part of the International Airlines Group, closed representative offices in Moscow and St. Petersburg. This was reported by Interfax with reference to sources in the tourism industry.
The representative of British Airways confirmed this information to the agency.
“So it was decided to move offices to other cities outside Russia and carry out booking by phone,” he said.
The representative of Iberia also noted that the airline Russian representative offices are closed.
Later, British Airways specified that they were not closed by the Moscow representative office, but by the Russian call center. The company explained their decision in the company "improving the efficiency of the support service."
The British Airways office in Moscow is located at the Domodedovo Airport. The company operates flights to London, Paris, Madrid, New York, Tokyo and other cities. The Moscow representative office of the Spanish Iberia is located at the Boulevard Ring business center on Chistoprudny Boulevard. The airline flies inside Spain, and also operates flights to other European countries, Asia, North and South America, Africa.