Translated material
Novosibirsk: Residents of the house for three weeks are left without heating
In Novosibirsk, residents of an apartment building are left without central heating for more than three weeks. He is not in a 9-story double-entry house after the accident on December 19, when a large microdistrict remained without heat. According to people, then the authorities reported on the solution of the problem, but it never appeared in their apartments, Vladimir Zaitsev, the senior in the house, told the Siberia. Reali correspondent. According to him, in order not to freeze, the residents are forced to constantly keep the electric heaters on, which the rescuers of the Ministry of Emergencies left them after the completion of the repair work.
“Every day we call the unified dispatch city halls and leave the application that everything is bad with us. Every time we are answered that the application was accepted and transferred to the management company. A locksmith came several times, something dull in the basement, but nothing is changing. They don’t want to talk to us in the management company,” said Vladimir Zaitsev.
According to him, in the accounts for electricity, which were sent to the owners for December, the amounts are much higher than last month. At the same time, the service organization refused to recalculate for the lack of heat to people. Although, according to federal legislation, the heat supply service is mandatory in the heating season for both the consumer and the supplier.
“We are horrified to wait for what will happen next month. If this goes further, we will have to give all the money for electricity and die by starvation. It’s good to pay for the heaters,” the pensioner Sergey Sarnov, who lives in a two-room apartment along with an 85-year-old wife, told the editorial office.
In the dispatch company, ZhEU-86, which serves the house, explained that since there was no emergency, it means that there was no grounds for recalculation. The interlocutor suggested that the dissatisfied can independently draw up a claim and try to achieve compensation through the court. The organization found it difficult to name the terms for connecting a high -rise building to the heat, referring to interruptions in the operation of the local heat point.
The press service of the Siberian Generating Company confirmed that hot water in the area is supplied through the central pipelines, and in a particular house there can be no heating only due to the fault of the management company. At the same time, the power engineers expressed bewilderment about the stretched time periods.
This winter, the inhabitants of Novosibirsk often complain about turning off heating. The "Siberian generating company" almost daily reports on the gusts on heating mains. Power engineers declare that the system of main pipelines is worn out and is in critical condition. The regional department of tariffs approved the 5 percent growth of the heating fee for the population for 2019. The energy company believes that this money is not enough for a full -fledged repair program and people should pay much more. They do not exclude that they will achieve raising tariffs through the court.