Anton Petrunin: First -class failure

Anton Petrunin Laptop work / pixabay.com

On February 1, a record was opened in Russia in the first classes of secondary schools. This can be done personally, through multifunctional centers or through the portal "State Services". The latter turned out the overlays: in several regions, indignant parents of future first -graders began to complain about failures in the work of the site. In Rostelecom, which is engaged in the support and development of public services, they said that the service “worked and works as usual”.

The campaign for registering children in the 1st grade began at exactly midnight. At the same time, complaints about problems with the Internet portal began 30-40 minutes before the official start of receiving applications: parents reported that they could not get to the site. Messages that the “public services” cannot cope with the influx of visitors came from Veliky Novgorod , Yekaterinburg , Udmurtia and a number of other regions. It was reported that such problems have been arising for more than a year. “The site has not yet given up so quickly,” the outraged parents emphasized .

Knowledge Day / AGN "Moscow" / Photo: Lyubimov Andrey

“Rostelecom” has refuted information with varying degrees of confidence during the day. “The portal worked and works normally. At some points in time, users could receive a message that the portal works in conditions of high load, ”RIA Novosti reports the company’s message in a few hours from there more categorical statements began to receive:“ There were no failures, ”TASS quoted .

At the same time, the Udmurtia Ministry of Communications confirmed the slowdown in the site. “Mass sending of repeated statements by parents to receive their children to Izhevsk schools slowed down the work of the State Services portal. There were up to several dozen applications for the same institution for one child, ”Kommersant said in the department of the newspaper.

“Any system can have problems with the initial maximum peak load. To do this, we took into account the experience of the previous year and conducted a number of changes. We upgraded the form, made restrictions on the portal to ensure its work: 120 thousand simultaneous appeals. It is no secret that our citizens use all possible methods for recording and create an excessive load on the system, but we cannot limit them in this, ” said Sergey Fedorov, head of the Yekaterinburg branch of Rostelecom,” the head of the Yekaterinburg branch of Rostelecom told the local publication.

Sergey Fedorov, Rostelecom / 24tv.ru

One of the users complained to Twitter “State Services” that the service “arranged a stir for registering children in grade 1 as a way, which led to its overload. In response, the official account wrote that "the excitement is not satisfied with the portal, but the department, which appoints applications on the same day at the same time."

The Ministry of Education, in turn, called on the regional authorities “more vigilantly monitor the work of electronic services in the field of education,” Interfax reports. The department noted that the reception of schoolchildren in the first classes throughout the country "takes place in a comfortable time period and will last until the start of the school year."

Knowledge Day / AGN "Moscow" / Photo: Lyubimov Andrey

Perhaps unnecessary excitement is really created by parents themselves, who are striving in any way to write down their child to school as soon as possible. It reaches the curios, last year in Petrozavodsk, parents who record children in the first grade of an elite school organized and hired ChOP employees so as not to miss competitors in the queue. And now everyone rushed to register their children in the first minutes of the beginning of the campaign, which would last a few more months. Those who nevertheless could register online, moved to the next stage-they arrange tolls to the MFC, where it is necessary to bring the originals of documents, without looking at the fact that it is allocated for five days.