
On the morning of April 10, a failure was recorded in the Sberbank Online service. According to the Downdetector service , more than 1,000 reports of the problem were received after approximately 11:00.
The failure was also confirmed by Sberbank.
The problem will be resolved soon. We apologize for the inconvenience caused.
— Sberbank (@sberbank) April 10, 2019
According to Downdetector, 56% of complaints were about the failure of all services, 27% about the inability to log into the system, and another 15% about the inability to transfer money.
Complaints come from St. Petersburg, Moscow , Samara, Nizhny Novgorod, Yekaterinburg, Kazan, Krasnodar, Perm and Chelyabinsk.
The previous failure in the operation of Sberbank Online was recorded on April 8.