The death of the courier

Yandex.Saa delivery officer died at work. His colleagues also speak of unbearable working conditions

On April 21, in the small Kyrgyz village of Tort-Kulzo, 21-year-old Artyk Orozaliev was buried. The young man worked as a courier of the Yandex.Dea delivery service in St. Petersburg. April 16, after a ten -hour continuous transportation of orders, he died during his work. As follows from the conclusion of the forensic examination, the cause of death was a heart attack, which, according to doctors, could provoke an overload.

On April 22, the State Labor Inspectorate began a check. Meanwhile, the colleagues of the deceased, not hoping for the official bodies, law and justice, are preparing for the rebellion due to unbearably difficult working conditions of couriers and often impossible requirements of employers-Yandex.Deys and other similar services.

“Artyk traveled to the addresses for the eleventh hour without a break, when in one of the restaurants, taking the order, he complained about poor health,” says his friend Arthur, also the Yandex.Dera courier. - We went outside. I left him for a moment, ran into the store for cigarettes. And when he returned, he saw that a friend had fallen and was motionless near his bicycle. I did not immediately understand that he was dead. "

Artyk moved to St. Petersburg from Kyrgyzstan six months ago. I wanted to live in Russia. I especially loved the city on the Neva, with its white nights, divorce bridges, museums. The guy read a lot and knew Russian well, listened to Russian music. He rented an apartment in St. Petersburg together with a cousin. I did not want to burden my relatives, provided himself completely himself, so from the first day of moving he worked.

“Experts stated: the cause of death is a heart attack, and he never had heart problems,” said Timur Orozaliev’s older brother Timur Orozaliev. - Pass 5-10 kilometers on foot, brother considered nonsense. He was a sports guy. Throughout my life, I had nothing to hurt anything but a cold. I did not complain about anything. He dreamed of military service, rushed into the army and went through the medical board without any problems. Doctors did not find any diseases from him. But cardiologists say that in an absolutely healthy person, this can happen with a heart from overload. ”

Courier to the Yandex.Saed delivery service Artyk settled a month and a half ago. For work I bought a bicycle for 40 thousand rubles. It is more profitable to deliver orders on a bicycle.

“Artyka liked to deliver food, he did not like to sit still, he always looked for mobile work,” Timur continues. - Only the brother said that in Yandex.Dei they would finish a lot, the schedule is complex and that it is constantly loaded. Just shortly before the death of Artyk, they fined-did not manage to deliver something in time. I know that this worried him and he wanted to make amends for his bosses. ”

Artyk, who spoke the pedal in the literal sense of the word to the last sigh, did not know that he would receive his last fine on April 17 - because the next morning he would not go to work after his death. The screenshot with a message about the material punishment of the deceased “for absenteeism” was posted on social networks by the acquaintance of Artyka. The news of the tragic death of the young man shocked his colleagues, but an awkward penalty overwhelmed the bowl of their patience. On the same day, dozens of messages from the St. Petersburg couriers of two food delivery services appeared on the Internet: Yandex.Deus and Delivery Club, dissatisfied with the working conditions in these companies. Judging by the posts on social networks, daily fines, poor logistics, huge distances, large loads, lack of breaks - the main claims of couriers to employers.

One of the active participants in the discussions promises: “If within a few days there is no answer from Yandex.Deas and work with supervisers will not be carried out, then ... we will do a megabunt.”

“Everything that people had accumulated more than one day escaped,” Sergey explained in a conversation with “New”, the courier of Yandex.Dei. -This is not surprising, given that for the sake of earnings a thousand and a half rubles a day, a person needs to work hard for 12-14 hours without a break. If the courier does not use personal or public transport, then in a day he has to go from 40 to 60 km. This work can probably be compared only with the training of athletes: constantly in movement and tension, all the time on the nerves, you are in a hurry somewhere. Each minute of order delay is minus in payment to the courier. Some guys, with habit, generally work to zero and quickly leave this work. ”

“With low salaries, the company has very serious fines,” adds Comrade Sergei Courier Nikolai I. “For being replaced - 500 rubles, for failure (no matter what reason), one and a half thousand, etc. For delaying the order of order, for example, I was not directly fined, but automatically reduced the amount of the promised reward. And to work out even 6-8 hours without a smoke break, without an elementary speed of need, it is unrealistic for a person! ”

“What happened to Artyk was inevitable,” said Roman P., who managed to work both in Yandex.Dez and in Delivery Club and resigned from both companies. -Sooner or later, someone would still not have stood such a race. I’ll say more, as far as I know, in February, Delivery Club also died during work a courier at the Electrosil metro station. It’s just that then the story was not publicized, so it was possible to avoid scandal and proceedings. ”

“Representatives of Yandex.Dans contacted us, offered help, but we do not need anything from them, honestly,” says Timur Orozaliev. - It will not become easier for us from their money. You can't revive Artyka. The main thing is that this does not happen again! Artyk worked a lot because he wanted independence. But many boys go to such a job simply from need. Everything that we want - if only with other guys did not happen. God grant that the death of his brother does not pass by. "

No later than a month later, the State Labor Inspectorate will voice the results of its audit. If it is established that Artyk Orozaliev died due to violation of labor standards, a criminal case will be instituted under Article 143 of the Criminal Code of the Russian Federation “Violation of labor protection requirements”. The law provides for the perpetrators punishment in the form of forced labor for a term of up to four years, or imprisonment for the same period with a ban on holding certain positions or engaged in certain activities.

COMMENT

Press Service "Yandex.Sa"

- The company is aware of this accident and it will be more thoroughly monitoring the work of supervisors and partners who control the work of couriers. We are shocked by what happened and deeply sympathized with the relatives of Artyk Orozaliev. We got in touch with his relatives and now we communicate with them to help in this terrible situation ...

For us and our partners, this case means that you need to be more attentive to the load of couriers, even if they themselves take on long shifts and increased obligations. Our service provides round -the -clock telephone support for employees. We ask all the couriers to contact us and talk about all inappropriate cases with supervisers.

Also in the near future we will consider options for technological solutions in order to organize control over processing in the courier application so that they do not take many long shifts.