Genesis vehicles top American drivers' reliability rankings for second year in a row

The American company JD Power and Associates, engaged in customer satisfaction research, presented the latest annual rating of automakers in terms of car reliability. The list was topped by the South Korean company Genesis for the second year in a row.

The rating was compiled based on a survey of over 76 thousand owners of new cars, who were asked to talk about problems identified during the first three months of vehicle operation. After processing the data, automakers were sorted by the average number of defects per 100 cars. For the Genesis brand, this figure improved slightly compared to last year and amounted to 63. Kia is in second place (70), and Hyundai is in third place (71). Thus, three Korean companies took the entire podium for the second year in a row in the same order.

The top 10 ranking also included Ford (83 defects), Lincoln (84), Chevrolet (85), Nissan (86), Dodge (90), Lexus (90) and Toyota (90). At the same time, the average number of defects for all companies included in the rating was 93 per 100 vehicles.

As for the least reliable cars, experts recognized the cars of Volvo (114), Alfa Romeo (118), Mitsubishi (121), Land Rover (123) and Jaguar (130). A year ago, two British companies also finished at the bottom of the ranking, but then the last place was taken by Land Rover with 160 defects per 100 cars.

As RBC clarifies, owners of new cars still most often complain about failures and errors in multimedia systems, incorrect operation of electronic auxiliary systems, the occurrence of extraneous noise and problems with starting the engine.