Significant growth is associated both with the active implementation of business support programs and with the development of VTB services. Business representatives can remotely reserve a current account on the bank's website using minimal client data. The decision is made online within a few minutes, after which the client can continue filling out personal data to complete the verification procedure. In addition, individual entrepreneurs* can open an account at the bank's offices within 20 minutes upon presentation of only a passport - the bank will fill out all the necessary documents for the client. VTB also operates the “Onsite Service” ** service, with the help of which the client can open a current account without visiting the bank office - the manager will come to meet with the entrepreneur at a convenient place and time.
Among the regions of the bank's presence, where the demand for VTB services for small and medium-sized businesses is the highest, are Moscow and the Moscow Region, St. Petersburg, the Novosibirsk Region, the Krasnodar Territory and the Sverdlovsk Region.
“We are developing technologies for servicing entrepreneurs, making cooperation with a large reliable bank convenient and profitable. We pay special attention to digital development and ensuring the availability of services in remote channels. The doubling of the number of new customers testifies to the demand for our products, the flexibility of service conditions and high customer focus,” commented Denis Bortnikov, Deputy President and Chairman of the Management Board of VTB.
In March, VTB launched the Tsifra mobile online accounting service, which provides individual entrepreneurs with the opportunity to fully resolve all issues of accounting and tax accounting with guaranteed quality. In August, a new mobile bank for entrepreneurs was introduced with an updated design and functionality for business management. Also, the VTB Business QR mobile application is currently being scaled up, which will allow accepting payments from individuals in favor of organizations or individual entrepreneurs at points of sale via a QR code using the SBP system.
*for individual entrepreneurs - sole executive bodies
** the list of cities where the service is available must be clarified at the VTB contact center by tel. 8-800-200-77-99