
To prove to consumers a decent level of service and get a number of advantages over competitors, enterprises carry out a certification of car service services
The procedure is implemented exclusively on the initiative of the company's management. The right to its holding was established by 184-ФЗ.
The activities of the car service include various work on car maintenance and other vehicles. Among them:
engine repair, replacement of parts; adjustment of steering, brake system; diagnostic checks of nodes; Re -equipment and other services.
Important! Any of the procedures carried out should be carried out efficiently, taking into account the established standards of existing specialized standards (GOSTs).
When conducting voluntary certification of the car service is evaluated:
quality of service for given services; the presence of qualified employees in the staff; compliance with safety requirements in work; fulfillment of contractual obligations; compliance with the premises used by sanitary and fire norms; The use in the activities of a hundred certified equipment, proven components, spare parts and other materials with relevant permits.
If the results of the audit prove that the services of the enterprise meet the specified criteria, a confirming certificate is drawn up for up to three years. If the document is issued for more than one year, then inspection control is provided that evaluating the invariability of the declared service (annually).
As mentioned above, such a procedure allows you to stand out among competitors and get certain benefits for business:
increasing the level of consumer confidence, as the activity meets the required standards and standards; the possibility of participating in tenders (in some cases, the certification of the car service is required, as it is prescribed in the requirements of the organizer of the competitive procedure); the prospect of interaction with insurance companies, that is, receiving orders for recovery work; conclusion of agreements with new partners; Growth of profit.
Bid. Copies of registration certificates of the company (TIN, OGRN/OGRNIP). List of activities. Documentation for the occupied premises (extract on the right of ownership or lease agreement). Equipment certificates, tools, measuring devices indicating the verification. List of employees indicating their qualifications. Other information.
The specified list is an introductory nature. Its exact content is formed for each individual case. During the certification process, a commission from the certification body goes to the facility to verify the compliance of activities with the established requirements.
Application and package of permits to a specialized organization. Conducting an audit of the enterprise. Analysis of the results, decision -making on the conformity of the car service specified requirements. Certificate registration (with a positive outcome of the audit).