A major failure occurred in Tinkoff Internet Banking

On the afternoon of February 17, Tinkoff Bank customers began experiencing massive difficulties when using the mobile application.

Difficulties with the entrance, according to the site Downdetector, began around 15:00 Moscow time. Some users cannot log in, some do not see information on cards and accounts.

The Meduza editor was initially unable to log into the app at all; on the second attempt, it accepted the password, after which it stopped responding. It was also not possible to enter the Tinkoff Investments application.

In a comment to Interfax, the bank confirmed the existence of problems, noting that they are observed in several thousand customers.

There are problems with logging into the mobile application, the situation, according to the latest data, has affected several thousand people, we are fixing it, we plan to fix everything in the very near future.