
During the “direct line”, the president was shown the appeal of a pensioner of Krasnoturinsk. 70-year-old Svetlana Kultygin complained that gas was not supplying to her house for a long time. Less than an hour later, the governor of the Sverdlovsk region instructed to immediately understand the situation, and the regional Investigative Committee began a verification of the negligence of officials. In addition, in the UK they promised to check the gas supply company. The mayor of Krasnoturinsk offered a woman who complained to Putin to help with firewood until she had a gas.
Gasification also complained about Ust-Dzhegut, in Karachay-Cherkessia. The KCR government has already promised to control the interaction of Gazprom and local residents. The head of the region said that the gasification of houses in the city of Ust-Dzhegut will begin next year.

In Ussuriysk, the president complained about the emergency state of schools in the village of Vozdvizhenka: at the end of the last academic year, in one of them there was a collapse of the partition. The authorities of Primorye also reacted instantly: the head of the region Oleg Kozhemyako said that two years later in Ussuriysk they would build a new school instead of an old wall with a collapsed wall. 150 million rubles are already looking for this goal. For help turned to the Minister of Education Sergei Kravtsov. The prosecutor, in turn, has already introduced the head of Ussuriysk for the state of the school with a collapsed wall.
In Astrakhan, a local resident Oksana Pluzhnikova addressed Vladimir Putin. On behalf of “all mothers of the Astrakhan region”, the woman asked why in the region they refuse to pay children from 3 to 7 years old, if there were no income for 12 months of last year (in the field of income is one of the criteria for the appointment of payments), although there is no such requirement in the federal government’s decree. The Ministry of Labor immediately stood on the side of the woman: Minister Anton Kotykov promised that the criteria established in the Astrakhan region would be changed as soon as possible. The Governor of the Astrakhan Region Igor Babushkin and the regional prosecutor’s office also joined the work. The department is already checking compliance with federal legislation with social protection authorities.
A cleaning lady from Yaroslavl Svetlana Chemezova broke into a “straight line”. The woman asked the president to "help with loans that people take from hopelessness." Chemezova exists for a meager salary - 12,700 rubles. With this money, she needs not only to pay a loan (this takes almost the entire salary), but also to contain a nine -year -old child.
Even before the air ended, the authorities of the Yaroslavl region promised to provide assistance to the woman, including legal.
A resident of Moscow Yevgeny Tsvetkov told the president that his wife, a teacher of one of the Moscow schools, is threatened with dismissal, because a woman cannot vaccinate due to medical chases. The director of the school does not accept the honey carrier and "demands to submit documents on vaccination until July 15." During the air, the Department of Education and Science with the Department of Health has already managed to check and found out that the woman really has a honey detergent until July 2. At the end of this period, the teacher will need to consult a doctor to clarify the state of health in order to remove or extend the restriction. If the course of a chronic disease still does not allow her to get involved, they will not be able to dismiss her, they said in departments.
On the "lines", the sheep from Ingushetia Israel Murzabekov asked the president to help with the rental of lands for animal selection. The President promised to talk with the head of the republic, but even before the end of the Direct Line, the head of the region Makhmud-Ali Kalimatov sent a group of specialists led by the First Deputy Prime Minister of the Republican Government to the farmer.
The president was also addressed by pensioner Vladimir Vasilkov from Omsk, who, after raising the pension, was deprived of the title of labor veteran (a man of 40 years old worked in production) and related benefits. In addition, the man complained that he could not undergo free rehabilitation after the suffered Covid-19. After Vasilkov’s appeal, the prosecutor’s office of the Omsk region immediately began a pre -investigation verification of the incident. Omsk Governor Alexander Burkov, in turn, said that no one had deprived the pensioner’s title of a veteran.
The termination of payments occurred due to the fact that after indexing the pension, the man stopped falling under the criterion of the need by which the surcharge occurs.
Nevertheless, Burkov added that the region’s authorities will think how to quickly resolve this issue. The press service of the Omsk government also added that the pensioner will now be able to undergo a course of free rehabilitation.

The authorities of the Leningrad region managed to replace the local resident of the pump, with which she complained to the president during the "direct line", while doing this more than two weeks before the event. An appeal to Putin came from a resident of the village of Staroselia Galina Smirnova. The pensioner said that there is no water on her site, which is why she is forced to buy water in the store. The regional government reacted to its words quickly: officials said that problems with water supply in the village were caused by hot weather. This problem was solved by a more powerful pump. Nevertheless, during the air, it became known that the Leningrad region prosecutor's office had already begun an audit against a local resource supply organization.
Residents of the village of Demyanka (Tyumen region) with a complaint about the high housing and communal services tariffs and surcharges when moving from emergency housing turned to the president. Also, a woman from the village of Abatskoye, who complained that for four years could not find a job, addressed the president. The governor of the Tyumen region, Alexander Moor, promised that he would discuss all problems with the regional government immediately after the broadcast. In addition, the regional UK reacted to the appeal of the residents with lightning speed - the verification of the appeal is already going on.
Russian Deputy Prime Minister Marat Khusnullin said that the Housing and Public Utilities in the village of Demyanka is already engaged in the Ministry of Construction and FAS.
In turn, according to the regional administration, the authorities try to count the fee for housing and communal services. The government of the region responded to a woman from Abatsky, reporting that unemployment in the region is at 1%.
The entrepreneur from Surgut Maxim Kharlov on a “direct line” complained that banks did not provide him with the necessary tools for developing a business. Vladimir Putin promised him that the state would continue to work in the direction of small businesses, and in the regional government they have already promised to advise Kharlov on financial assistance.

On the "Direct Line" they also dealt with threats. Elena Kalinina, a resident of Novokuznetsk, complained about the pressure from officials. Initially, the woman wanted to ask the president to repair the local correctional school-department No. 235. However, when they learned about the appeal in the city, they began to threaten her to deprive the guardianship of her granddaughter. The feedback from the regional authorities was not long in coming: the mayor of Novokuznetsk Sergey Kuznetsov said that no one threatened the woman, and repairs in kindergarten were already in full swing. The governor of the Kemerovo region Sergey Tsivilev, on the contrary, said that he instructed his subordinates to understand the situation. Investigators have already contacted the woman.
On the air, a resident of Krasnoyarsk Lyubov Shendleva complained to the president of telephone scammers. Shendleeva asked the president how long the scammers, “taking advantage of their impunity,” would be robbed by residents. The president answered the woman that such people were “scum”, and noted that law enforcement agencies should work regarding the illegal turnover of personal data. While there was a “direct line”, it became known that the regional Ministry of Internal Affairs had already checked the appeal and opened a criminal case.
Among the president who turned to the president were firefighters from the village of Mangut (Trans -Baikal Territory). In the appeal, Transbaikal residents noted that due to the fact that their salary does not exceed the minimum wage, the unit constantly comes from the outflow of qualified personnel. During the air, the head of the region, Alexander Osipov, instructed the regional government to increase the salary of employees. For help on this issue, he turned to the federal center. The regional prosecutor’s office also started checking.
A resident of Chelyabinsk complained about the absence of the metro in the millionaire city, although they promise to build an subway almost from the middle of the last century. Vladimir Putin answered the woman that Chelyabinsk is not the only major city that was faced with such a problem. However, the metro in the city will now appear. After the air, the head of the region, Alexei Texler, told the Russia 24 television channel that the construction of the metro will begin in 2022, and the regional authorities were calculated in 2025. The deputy prime minister Marat Khusnullin also promised to complete the metro in Chelyabinsk.
During the “direct line”, the garbage question did not bypass - residents of different regions of Russia complained to the president of landfills. Among them were residents of the village of Selenginsk in Buryatia. After the broadcast, the regional authorities have already promised that the landfill would be removed in the near future.
They also complained about landfills in Omsk (residents were worried about polluted air). After the “direct line”, the Omsk Region prosecutor's office organized an audit of compliance with the requirements of the environmental protection legislation.

Among the voiced problems was the road across the Bolshaya Gazh River in the village of Alekseevka of the Gagarinsky district of the Smolensk region. According to residents, the bridge across the river is flooded. After the “direct line”, the pedestrian crossing should be repaired by September - at least, they promised in the regional administration. The first deputy governor Konstantin Nikonov has already left for the problem on the spot.
Infrastructure problems will end in Krasnoyarsk. After a resident of the village of Borovoye, Krasnoyarsk Territory, complained about a flooded road in the village, the prosecutor's office of the Krasnoyarsk Territory organized an audit of her appeal.
According to the woman, the local authorities did not respond to the “direct line”.
Problems with water from citizens who had phoned Putin were not only in the Leningrad region, but also in the Pskov region. A resident of Pskov Andrei Tarasov told the president that contaminated water was coming from an underground source. However, this issue, apparently, will be resolved in the foreseeable future: after the “direct line” in Pskov, the water mitigation station will be built in Pskov, Governor Mikhail Vedernikov said.