A resident of the city of Scottsdale in the US state of Arizona, Mike Jones boarded a driverless taxi from Waymo, owned by Alphabet, and tried to drive it to the airport. However, the car began to drive in circles in the parking lot. Jones captured the incident on video published by the BBC.
As the publication notes, Jones was locked in the car and could not get out of the car, stop it or call for help. In the video footage, he suggested that someone might have hacked the taxi or played a joke on him.
He contacted Waymo customer service and said he was experiencing dizziness because the car was malfunctioning and felt “like being in a movie.” The man noted that he had fastened his seat belt. He also told customer service that he was in a hurry to catch a flight.
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It was previously reported that passengers of the Waymo driverless taxi are at risk of attacks and harassment, since the cars do not have a driver and the ability to change the route, which is why passengers cannot influence emergency situations, for example, stop the car or, on the contrary, go to another place in case of danger.
Last winter in San Francisco's Chinatown, a crowd surrounded a Waymo car, smashed the windows and threw fireworks inside. After this, the car caught fire. The company said there were no passengers in the cabin at the time.
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Last December it became known that the “world’s first” driverless bus service in Scotland would be closed due to a lack of passengers. Buses have been running between Fife and Edinburgh since May 2023, but CAVForth said the project had fallen short of expectations and would be completed in February 2025.
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