Text : Maria Belokur illustrations : Anna Abdulina July 23, 2018 “Your call is very important for us, stay on the line, all operators are busy.” The uncomplicated melody plays, you are waiting for the interlocutor’s response on the other end of the wire-for some reason, the mobile operator has connected an unnecessary service, you wrote off extra money, anything. Calls to the support service can last a couple of minutes, and can stretch, becoming reasons for scandals and angry posts.