The teleconference with Prime Minister Vladimir Putin disappointed the Pikalevites three times. First of all, because for the last six months, not without reason, they have been expecting a personal visit from the head of the Russian government, and not communication through television cameras and thousands of kilometers. Secondly, because people were preparing to ask questions that really concerned them. Thirdly, we really hoped to hear not general comforting words, but answers to the point.