VTB has quadrupled the introduction of technological products for clients
In 2020, as part of its digital transformation, VTB four times accelerated the launch of new technology products for customers, while at the same time reducing labor costs by four times. Against the backdrop of an acceleration in the introduction of technological products, customers are increasingly using VTB digital services, in particular, the number of VTB Online users has grown by almost 30%, the share of mortgage applications submitted through digital channels has quadrupled to 20%.